Privacy Policy

Information We Collect

Santa Barbara Custom Saunas collects information you voluntarily provide through our contact form, including your name, phone number, email address, project details, and any notes you submit. We may also collect basic technical information such as your IP address and browser type through standard website analytics tools.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule consultations, prepare quotes, and communicate with you about your custom sauna project. We may also use your contact information to follow up regarding your request via phone, text message, or email.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared with trusted service providers who assist in operating our business, such as our customer relationship management platform, but only as necessary to fulfill your request. We do not share your mobile phone number or SMS opt-in data with any third party or affiliate for marketing or promotional purposes.

Cookies

This website may use cookies and similar tracking technologies to improve site functionality and analyze visitor behavior. You can disable cookies through your browser settings, though some site features may not function properly if cookies are disabled.

Data Security

We take reasonable measures to protect the personal information you provide through this website from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

SMS and Communication Consent

By submitting your phone number through our contact form, you consent to receive text messages from Santa Barbara Custom Saunas regarding your inquiry and project. Message and data rates may apply, and message frequency may vary depending on your project status. You can opt out of text messages at any time by replying STOP, and you can reply HELP for assistance. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of any third-party sites, and we encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

This website and our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of the website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at (805) 696-6184 or visit our contact page at santabarbaracustomsaunas.com/contact.